Announcing our whitepaper on connecting the online and offline customer journey
In the digital age, what role does voice have to play in the customer journey as your customers move from online to offline? We’ve been on a mission to find out the truth – unearth what matter...
Katie JamesonPosted on 27 October 2014 Posted in General, International Blog, US Blog
Voice as an activator for young professionals
The young professional of this age is a busy woman or man, most probably living in the big smoke and always short of time because he or she is too busy climbing to the top of the career ladder. When t...
Katie JamesonPosted on 14 October 2014 Posted in General, International Blog, UK Blog
Students love social – but the power still lies with the voice
As technology becomes further advanced throughout the years, there are some that stay more attuned to these changes and adapt more quickly to the cause…that’s right, those teens and students, ...
Katie JamesonPosted on 07 October 2014 Posted in General, International Blog, UK Blog, US Blog
ResponseTap Founder Ross Fobian Wins Young Entrepreneur Of The Year At London Loves Excellence Awards 2014
London, 24th September: Ross Fobian, the CEO and co-founder of Call-based Marketing Automation company ResponseTap has today taken home the prestigious ‘Young Entrepreneur of the Year’ award at th...
Katie JamesonPosted on 24 September 2014 Posted in Events, General, International Blog, UK Blog, US Blog
ResponseTap exhibiting at Europe Customer Festival 2014
On Tuesday 9th and Wednesday 10th September ResponseTap will be attending the Europe Customer Festival in London, this conference aims to bring all aspects of the customer journey together; from c...
Katie JamesonPosted on 08 September 2014 Posted in Events, General, International Blog, UK Blog
Using Click to Call with ResponseTap
Research by Google has proved the popularity of shopping online; 79% of people use their phone for help with shopping and 74% of mobile shoppers end up making a purchase, but it also showed that peopl...
Katie JamesonPosted on 11 June 2014 Posted in Features & Updates, International Blog, UK Blog, US Blog
The Role of the Phone in the Customer Journey
More and more people are shopping online these days, with over two thirds of people using the internet to look at products and go on to buy them. With digital so dominant it may be easy to write off...
Katie JamesonPosted on 05 June 2014 Posted in International Blog, UK Blog, US Blog
Company Spotlight: Ironmongery Direct
Ironmongery Direct are a multi-channel mail order business, and as such it’s important for them to be available on all customer touch points; both online and via phone. Why use ResponseTap? We’re ...
Katie JamesonPosted on 27 May 2014 Posted in International Blog, UK Blog, US Blog
Hints and Tips for integrating Google Analytics with ResponseTap
Over 10 million businesses use Google Analytics, and that includes more than 60% of the top 10,000 websites. It gives companies rich insights into their digital audiences and marketing effectiveness...
Katie JamesonPosted on 16 May 2014 Posted in Integrations, International Blog, UK Blog, US Blog
ResponseTap secures £4million in a Fresh Funding Round
ResponseTap are pleased to announce we have raised £4million in a fresh round of funding. The latest funding includes £2.5m from Beringea, which manages the ProVen Venture Capital Trusts, and £1.5m...
Katie JamesonPosted on 14 May 2014 Posted in International Blog, International News, Investments, News
Google Paid Search Data – Alive and well
As many people have heard, last Wednesday Google announced it has made changes to the way in which it provides paid search keyword data, in a similar way that they had with organic data last year.&nbs...
Katie JamesonPosted on 17 April 2014 Posted in International Blog, UK Blog, US Blog
Company Spotlight: The Drug Detox
TheDrugDetox provides a trained intervention facility to ensure that individuals safely detox from drugs and alcohol in a comfortable environment. Their treatment programs include traditional medical,...
Katie JamesonPosted on 08 April 2014 Posted in International Blog, UK Blog, US Blog