October 2014

Announcing our whitepaper on connecting the online and offline customer journey

In the digital age, what role does voice have to play in the customer journey as your customers move from online to offline? We’ve been on a mission to find out the truth – unearth what matter...

Voice as an activator for young professionals

The young professional of this age is a busy woman or man, most probably living in the big smoke and always short of time because he or she is too busy climbing to the top of the career ladder. When t...

Students love social – but the power still lies with the voice

As technology becomes further advanced throughout the years, there are some that stay more attuned to these changes and adapt more quickly to the cause…that’s right, those teens and students, ...

September 2014

ResponseTap Founder Ross Fobian Wins Young Entrepreneur Of The Year At London Loves Excellence Awards 2014

London, 24th September: Ross Fobian, the CEO and co-founder of Call-based Marketing Automation company ResponseTap has today taken home the prestigious ‘Young Entrepreneur of the Year’ award at th...

ResponseTap exhibiting at Europe Customer Festival 2014

On Tuesday 9th and Wednesday 10th September ResponseTap will be attending the Europe Customer Festival in London, this conference aims to bring all aspects of the customer journey together; from c...

June 2014

Using Click to Call with ResponseTap

Research by Google has proved the popularity of shopping online; 79% of people use their phone for help with shopping and 74% of mobile shoppers end up making a purchase, but it also showed that peopl...

The Role of the Phone in the Customer Journey

More and more people are shopping online these days, with over two thirds of people using the internet to look at products and go on to buy them.  With digital so dominant it may be easy to write off...

May 2014

Company Spotlight: Ironmongery Direct

Ironmongery Direct are a multi-channel mail order business, and as such it’s important for them to be available on all customer touch points; both online and via phone. Why use ResponseTap? We’re ...

Hints and Tips for integrating Google Analytics with ResponseTap

Over 10 million businesses use Google Analytics, and that includes more than 60% of the top 10,000 websites.  It gives companies rich insights into their digital audiences and marketing effectiveness...

ResponseTap secures £4million in a Fresh Funding Round

ResponseTap are pleased to announce we have raised £4million in a fresh round of funding. The latest funding includes £2.5m from Beringea, which manages the ProVen Venture Capital Trusts, and £1.5m...

April 2014

Google Paid Search Data – Alive and well

As many people have heard, last Wednesday Google announced it has made changes to the way in which it provides paid search keyword data, in a similar way that they had with organic data last year.&nbs...

Company Spotlight: The Drug Detox

TheDrugDetox provides a trained intervention facility to ensure that individuals safely detox from drugs and alcohol in a comfortable environment. Their treatment programs include traditional medical,...