Call Minute Charges

Where applicable, calls are charged per minute (for the avoidance of doubt, each call is rounded up to the nearest minute), plus a Call Connection ChargePeak times are from 8am to 6pm, Monday to Friday and all other times are classed as off peak. These charges are for calls that are generated from within the UK only. Any calls generated from outside the UK may have additional charges associated with them.

When Forwarding a Call Tracking Number To a Geographic Number
Call Tracking Number TypePeakOff Peak
0843/0844 (5p/min)FREEFREE
0845 (Local rate)£0.01/minute£0.015/minute
0870 (National Rate)£0.01/minute£0.01/minute
0800 (Free Phone) £0.035/minute  £0.035/minute
0808 (Free Phone)  £0.035/minute £0.035/minute
Geographic £0.015/minute  £0.015/minute
03 (Non-geographic local rate) £0.015/minute £0.015/minute
 When Forwarding a Call Tracking Number To an 0844 Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min)
 £0.045/minute £0.045/minute
0845 (Local rate) £0.065/minute £0.07/minute
0870 (National Rate) £0.065/minute£0.065/minute 
0800 (Free Phone) £0.085/minute £0.085/minute
0808 (Free Phone) £0.085/minute £0.085/minute
Geographic £0.07/minute £0.07/minute
03 (Non-geographic local rate) £0.07/minute £0.07/minute
   When Forwarding a Call Tracking Number To an 0845 Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) £0.03/minute £0.03/minute
0845 (Local rate) £0.04/minute £0.035/minute
0870 (National Rate) £0.05/minute £0.05/minute
0800 (Free Phone) £0.065/minute £0.065/minute
0808 (Free Phone) £0.065/minute £0.065/minute
Geographic £0.05/minute £0.05/minute
03 (Non-geographic local rate) £0.05/minute £0.05/minute
   When Forwarding a Call Tracking Number To an 0870 Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) £0.06/minute £0.035/minute
0845 (Local rate) £0.08/minute £0.065/minute
0870 (National Rate) £0.085/minute £0.06/minute
0800 (Free Phone) £0.105/minute £0.09/minute
0808 (Free Phone) £0.105/minute £0.09/minute
Geographic £0.09/minute £0.065/minute
03 (Non-geographic local rate) £0.09/minute £0.065/minute
   When Forwarding a Call Tracking Number To a 0800 or 0808 Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) FREE FREE
0845 (Local rate) £0.005/minute £0.01/minute
0870 (National Rate) £0.01/minute £0.01/minute
0800 (Free Phone) £0.025/minute £0.025/minute
0808 (Free Phone) £0.025/minute £0.025/minute
Geographic£0.01/minute £0.01/minute
03 (Non-geographic local rate) £0.01/minute £0.01/minute
   When Forwarding a Call Tracking Number To an O2, T-Mobile, Orange or Vodafone Mobile Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) £0.105/minute £0.105/minute
0845 (Local rate) £0.12/minute £0.15/minute
0870 (National Rate) £0.125/minute £0.145/minute
0800 (Free Phone) £0.14/minute £0.16/minute
0808 (Free Phone) £0.14/minute £0.16/minute
Geographic £0.13/minute £0.15/minute
 03 (Non-geographic local rate) £0.13/minute £0.15/minute
   When Forwarding a Call Tracking Number To Any Other Mobile Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) £0.17/minute £0.17/minute
0845 (Local rate) £0.175/minute £0.18/minute
0870 (National Rate) £0.175/minute £0.175/minute
0800 (Free Phone) £0.19/minute £0.19/minute
0808 (Free Phone) £0.19/minute £0.19/minute
Geographic £0.18/minute £0.18/minute
03 (Non-geographic local rate) £0.18/minute £0.18/minute
   When Forwarding a Call Tracking Number To a VOIP Number (056)
Call Tracking Number Type Peak Off Peak
0844 (5p/min) FREE FREE
0845 (Local rate) £0.015/minute £0.025/minute
0870 (National Rate) £0.02/minute £0.02/minute
0800 (Free Phone) £0.04/minute £0.04/minute
0808 (Free Phone) £0.04/minute £0.04/minute
Geographic £0.025/minute £0.025/minute
03 (Non-geographic local rate) £0.025/minute £0.025/minute
   When Forwarding a Call Tracking Number To an 03 Number
Call Tracking Number Type Peak Off Peak
0844 (5p/min) FREE FREE
0845 (Local rate) £0.005/minute £0.015/minute
0870 (National Rate) £0.015/minute £0.015/minute
0871 (6p/min) FREE FREE
0800 (Free Phone) £0.037/minute £0.037/minute
0808 (Free Phone) £0.037/minute £0.037/minute
Geographic £0.017/minute £0.017/minute
03 (Non-geographic local rate) £0.017/minute £0.017/minute

 

*You will also be paying your telecoms provider for the calls to their 0800/0808 numbers as well as the fees listed in this document.